Privacy Policy

This Privacy Policy explains how "Brands Kahani" collects, uses, and discloses your personal information when you visit our website or make a purchase from our multi-vendor platform.

1. Information We Collect

When you make a purchase from "Brands Kahani," we collect personal information such as your name, address, and email address as part of the buying and selling process.

Additionally, when you browse our website, we automatically receive your computer’s Internet Protocol (IP) address, which helps us understand your browser and operating system.

With your permission, we may also send you emails about our store, new products, and other updates.

2. Consent

How do we obtain your consent?

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or process a return, we imply your consent to collect and use your information for that specific purpose only.

If we request your personal information for secondary purposes, such as marketing, we will ask for your explicit consent or provide you with an opportunity to opt out.

How can you withdraw your consent?

If you change your mind after opting in, you can withdraw your consent at any time by contacting us at info@brandskahani.com. This will prevent further collection, use, or disclosure of your information.

3. Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

4. Shopify

Our store is hosted on Shopify, which provides the online e-commerce platform that allows us to sell our products and services. Your data is stored through Shopify’s data storage, databases, and general application. Shopify secures your data on a server protected by a firewall.

Payment:

If you use a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase, after which it is deleted.

All direct payment gateways comply with PCI-DSS standards managed by the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express, and Discover.

For more details, you may want to read Shopify’s Terms of Service or Privacy Policy.

If you have any questions or need assistance, please contact us at 0304 111 8000.

5. Third-Party Services

Generally, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information we are required to provide to them for your transactions. We recommend reading their privacy policies to understand how your personal information will be handled by these providers.

Some third-party providers may be located in or have facilities in different jurisdictions from either you or us. Consequently, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information used in completing that transaction may be subject to disclosure under U.S. legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, this Privacy Policy and our website’s Terms of Service no longer apply.

6. Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

7. Security

We take reasonable precautions and follow industry best practices to protect your personal information from being inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry standards.

8. Cookies

Here is a list of cookies we use. We’ve listed them here so you can choose whether to opt out of cookies or not:

Session_id: Unique token, sessional. Allows Shopify to store information about your session (e.g., referrer, landing page).
Shopify_visit: No data held, persistent for 30 minutes from the last visit. Used by our website provider’s internal stats tracker to record the number of visits.
Shopify_uniq: No data held, expires at midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer.
Cart: Unique token, persistent for 2 weeks. Stores information about the contents of your cart.
Secure_session_id: Unique token, sessional.
Storefront_digest: Unique token, indefinite. Used to determine if the current visitor has access if the store has a password.

9. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes will take effect immediately upon being posted on our website. If we make material changes to this policy, we will notify you here that it has been updated.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

11. Text Marketing

Text Marketing and Notifications (if applicable): By entering your phone number at checkout and initiating a purchase, you agree to receive text notifications related to your order, including abandoned cart reminders and marketing offers. Text marketing messages will not exceed 5 per month. You can unsubscribe by replying STOP. Message and data rates may apply.

12. Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@brandskahani.com.